App Is Good, Support is Crap

Update 2: I’m noticing that the subpixel anitaliasing opton for all fonts in this app is turned off. This makes the already thin text very difficult to ready on non-retina screens. It also has the horrible sideeffect of making text very blurry. Subpixel antialasing is a great feature that makes text very readiable. Turning it off is chaning a setting without any good reason. Please turn it back on. I do, however, realize that this comment is like shouting into the wind. The developer does not care about supporting his app and never responds to support requests or feature suggestions.

Updating: There is zero support from the developer. None. You’ll never get a response back whatever the issue might be. Don’t expect any help once you buy it. Changing the review because of that.

The app is great, has almost all of the features of the 1.0 Reeder and supports plenty of syncing backends. The support, however, is terrible. It’s essentially non-existant. If you run into any sort of problem or bug, good luck. The developer doesn’t care and won’t get back to you. He might fix the issue or he might not. Also the updates to the app take a long time to be released.

fivekan about Reeder 3